INTERSOS Team manages more than 1.650 accommodation places, supporting the residences inrestoring self-reliance, ensuring orientation and familiarization with the new environment, the services providers and the hosting community.

Accommodation Component

INTERSOS Hellas during 2019 provided 1.683 accommodation places in Ioannina and Thessaloniki. Offered under the UNHCR accommodation scheme all places are managed within the standards defined by the overall program. Accommodation is arranged in blocks and single units around the cities of Ioannina and Thessaloniki. The majority of persons accommodated within the INTERSOS program have specific needs that require follow up until transition to renewed independent living in a new location.

Operating with the aim of ensuring dignified living conditions also implies provision of protection solutions for individuals and families. Holistic assistance thus includes case management, mental Health and Psycho-social support activities (organized directly or supported access) and referrals to specialized services with a focus on access to lifelong learning opportunities and other means of self-reliance.

The accommodation team provides accompaniment to various services with the objective of ensuring orientation and accustomisation to the new environment. Trouble shooting and regular day to day support is carried out within a framework of transition to restored self-reliance.


Agia Eleni Accommodation Facility

Following the completion of the restoration of the complex of Agia Eleni by United Nations High Commission for Refugees (UNHCR), INTERSOS Hellas supports  the management of the overall space coordinating all the services provided on-site

INTERSOS provides holistic assistance and protection solutions to the beneficiaries hosted. Dignified living conditions are maintained on site, allowing individuals to recover from past traumas and experiences rebuilding resilience, thanks to community-based actions.

Adequate, timely and effective management is provided including coordination of services and the necessary maintenance of the facility infrastructure and safeguarding of the historical characteristics of the buildings, so as to handover in functional and pristine condition.

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