Cultural Mediator (Arabic) - Larisa


Terms of Reference


Job Title Cultural Mediator (Arabic)  
Country Greece  
Duty Station Larisa  
Project Title “HELIOS-Hellenic Integration Support for Beneficiaries of International Protection”  
Reports to Senior Program Manager, Project Officer, Project Officer Assistant  
Duties and tasks


Purpose/objective of the position:

As Cultural Mediator the member of staff is co-responsible for the implementation of the CWC Strategy of INTERSOS Hellas in Greece. As an expert in 2 or more language groups the person is responsible for both translating where necessary and offering cultural mediation support where necessary. While the duality of the role is challenging INTERSOS Hellas sees this role as a key part of mainstreaming community-based responses, engaging beneficiaries and providing culturally sensitive services to the beneficiaries it hosts in languages they can understand.


Programme Quality and Specific CM tasks

Assist in the implementation of any activity connected to the project at hand where liaison with beneficiaries is concerned


Commit to the implementation of activities are per scheduling provided by the Cultural Mediators Team Leader


Translate and mediate between the beneficiaries and other project staff.


Translate and mediate between the beneficiaries and services that INTERSOS Hellas accompanies beneficiaries to.


Interpret and assist the distribution of NFIs and the implementation of hygiene promotion activities or any other site/accommodation management related task.


Assume the duty of protecting confidential information about the beneficiaries to ensure every person’s confidentiality and privacy is respected.


Support in Communicating with Communities, mobilizing communities and the implementation of feedback mechanisms, representation mechanisms and other initiatives requested by beneficiaries or planned by INTERSOS.


Support any protection related activity as required by the protection response, including case work, protection information delivery, individual counselling etc.


Support in the registration and welcoming of beneficiaries.


Provide feedback to and recommendations on interactions with beneficiaries


Contribute to the creation of information material and the translation of relevant documentation


Monitoring and Reporting

Provide regular progress reports to the Cultural Mediator Team Leader and other focal points where required


To provide on weekly basis the updated requirements to the Cultural Mediator Team Leader

Perform any other tasks as may be requested or required by the job




Reporting Requirements


As per main duties outlined above the Cultural Mediator will


-Attend weekly/biweekly meetings together with other Colleagues

-Attend General Meetings


As per required the Cultural Mediator should be copied in relation to

-General Team issues

-General sector issues

-Specific Cultural Mediation or CWC Issues

-CWC-related communication



If you wish to apply for the above position, please submit your CV along with a Cover Letter in English quoting reference code “Cultural Mediator” in the subject line of the e-mail at: Only shortlisted candidates will be contacted for an interview appointment. Order or priority will be held and the identification of candidate could take place before vacancy’s ending date.

To help us with our recruitment effort, please indicate in your email & motivation letter where you saw this job posting.

Closing date: 02/03/2022





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