Job Title Cultural Mediator (Farsi)

Duty Station Ioannina

Donor, Project Title “HELIOS-Hellenic Integration Support for Beneficiaries of International Protection and Temporary Protection”

Reports to: Project Officer

Purpose/objective of the position

As Cultural Mediator the member of staff is co-responsible for the implementation of the CWC Strategy of INTERSOS Hellas in Greece. As an expert in 2 or more language groups the person is responsible for both translating where necessary and offering cultural mediation support where necessary. While the duality of the role is challenging INTERSOS Hellas sees this role as a key part of mainstreaming community-based responses, engaging beneficiaries and providing culturally sensitive services to the beneficiaries it hosts in languages they can understand.

Programme Quality and Specific CM tasks

  • Assist in the implementation of any activity connected to the project at hand where liaison with beneficiaries is concerned
  • Commit to the implementation of activities are per scheduling provided by the Cultural Mediators Team Leader
  • Translate and mediate between the beneficiaries and other project staff.
  • Translate and mediate between the beneficiaries and services that INTERSOS Hellas accompanies beneficiaries to.
  • Interpret and assist the distribution of NFIs and the implementation of hygiene promotion activities or any other site/accommodation management related task.
  • Assume the duty of protecting confidential information about the beneficiaries to ensure every person’s confidentiality and privacy is respected.
  • Support in Communicating with Communities, mobilizing communities and the implementation of feedback mechanisms, representation mechanisms and other initiatives requested by beneficiaries or planned by INTERSOS.
  • Support any protection related activity as required by the protection response, including case work, protection information delivery, individual counselling etc.
  • Support in the registration and welcoming of beneficiaries.
  • Provide feedback to and recommendations on interactions with beneficiaries
  • Contribute to the creation of information material and the translation of relevant documentation

Monitoring and Reporting

  • Provide regular progress reports to the Cultural Mediator Team Leader and other focal points where required
  • To provide on weekly basis the updated requirements to the Cultural Mediator Team Leader

Perform any other tasks as may be requested or required by the job

How to Apply

If you wish to apply for the above position, please submit your CV along with a Cover Letter in English quoting reference code “Cultural Mediator – Ioannina” in the subject line of the e-mail at:; Only shortlisted candidates will be contacted for an interview appointment. Order or priority will be held and the identification of candidate could take place before vacancy’s ending date. To help us with our recruitment effort, please indicate in your email & motivation letter where you saw this job posting.

Closing date: 31/08/2022

Available here

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